Toop
Heather  R.  Holley  
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Ribbons
 
  Rank, Service
Staff Sergeant E-5,  U.S. Air Force
  Veteran of:
U.S. Air Force 2010-Present
War on Terrorism 2010-Present
  Tribute:

Heather Holley was born on August 21, 1991, in Alexandria, Louisiana. She enlisted in the U.S. Air Force on March 2, 2010, and completed Basic Training at Lackland AFB, Texas, in April 2010. Airman Holley next attended Medical Admin Specialist training at Sheppard AFB, Texas, from May to July 2010, followed by service as a Medical Admin Specialist with the Medical Support Squadron, 81st Medical Group, at Keesler AFB, Mississippi, from August 2010 to February 2012. Her next assignment was with the Medical Operations Squadron, 81st Medical Group, from February 2012 to February 2015, and then back with the Medical Support Squadron, 81st Medical Group, from February 2015 to June 2017. SSgt Holley served with the Medical Operations Squadron, 81st Medical Group, from June 2017 to March 2019, and with the Medical Support Squadron, 81st Medical Group, from March 2019 to May 2021. She has served as a Medical Admin Specialist with the Health Care Operations Squadron at Keesler Medical Center since May 2021. Heather is married to Eric Holley, and they have 7 children.

Her Air Force Achievement Medal Citation reads:

Staff Sergeant Heather R. Holley distinguished herself by meritorious service as Noncommissioned Officer in Charge, Mental Health Clinical Administration, 81st Medical Operations Squadron, 81st Medical Group, 81st Training Wing, Keesler Air Force Base, Mississippi. During this period, Sergeant Holley oversaw the delivery of Mental Health and Family Health services in support of 164,000 beneficiaries, while managing 67 provider schedules and facilitating over 16,000 patient admissions. She expertly resolved provider template errors which improved the Mental Health Clinic's access to care by 50 percent. Additionally, Sergeant Holley created an after-hours appointment program for Internal Medicine averting readmissions for 220 visits and coordinated 7 surgical cases with local hospitals saving the Medical Group approximately one million dollars. Furthermore, her immediate action in assessing the threat of a homicidal patient while coordinating services with five agencies was essential in preventing a mass shooting. Finally, Sergeant Holley's dedication to the mission contributed to the Medical Group earning the 2015 Health Plans Management Team of the year and the 2015 and 2018 Air Education and Training Command's "Best Hospital" of the year awards. The distinctive accomplishments of Sergeant Holley reflect credit upon herself and the United States Air Force.

  




 


 

 
Contact Veteran Tributes at info@veterantributes.org


 

 
Contact Veteran Tributes at info@veterantributes.org